skype for business desktop sharing not working

Thank you for your patience on this matter.ġ- Does the user select a specific application or content s/he would like to share when sharing the screen to hub display?Ģ- Does it work if selecting share desktop?ģ- Please provide Msinfo32 reports for both HUB and client (please name them accordingly).Ĥ- Please run the Intel® System Support Utility (Intel® SSU) for both HUB and Client and attach the reports to this thread. We are still working on this request and we would like to collect additional details from the hardware/software environment in order to continue with the support. Please refer to How to get the log files for Intel Unite® 4.X (Server, Clients and Hubs)? Please generate the logs in real-time when replicating the issue so the related details would be recorded on the logs. In order to have a better understanding of the behavior, could you please confirm and provide the following information?ġ- Exact versions of Skype for Business and Microsoft® Office 365/Exchange:Ģ- Did this configuration work fine before? If so, were any software/hardware changes before the issue occurred?ģ- Is the issue isolated to only one client device or does it happen on all clients on the enterprise network?Ĥ- When you mentioned 'the screen turns blue', do you mean the screen on the HUB or on the client? Could you please provide a screenshot/picture?ĥ- Please confirm Intel Unite® software version on HUB and clients:Ħ- Please provide the logs for the Server, HUB, client, and Skype plugin.

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Skype for business desktop sharing not working